Customer Reviews
My experience was with Valarie Jarocki. She was awesome! She was very helpful at the very beginning and understood exactly what we needed and wanted. She spent most of the Labor Day weekend helping us find a home that we could afford and wanted. She accompanied us to every appointment we had. She answered and gave us sound advice to each question and concern that we addressed via e-mail or phone. She is absolutely terrific and fun to be with! We had the opportunity to work with Leanna Chavez on our home purchase. She was great to work with, and I would not hesitate recommending her to friends or family. She was available to talk or text whenever we had questions. She also introduced us to Jessica Haselby with Loan Logic, who was also helpful and great to work with. The process of buying a home is very stressful and emotional, because once you know what you want, whole families are easily attached and invested in the deal. And Leanna helped us make it happen. We are so happy and still super excited to have found this dream home. Thank you all for making it possible. Leanna was really great to work with. She always responded extremely fast when we had questions or concerns. She is really nice and easy to talk to. We are very thankful for all your guys help and for speeding up the process for us. We would definitely recommend her and the welcome home staff in the future. Carlos and his assistant Renee were excellent to work with. Carlos made the whole process easy, understandable and fast. I'm so glad that Carlos helped us finalize the selling of our home within the time frame we requested. _______________________________________ Mr. Martinez was very understanding of our needs and requirements. He acted quickly and professionally and we are very pleased at the outcome and the timeliness of our experience with him and his associate in the selling of our property. I would highly recommend Mr. Carlos Martinez. Valarie was awesome! We would highly recommend the NM Welcome Home staff & especially Jerett Saavedra to anyone looking for a home in New Mexico. Leanna was amazing! She was very proactive with selling our home and made it a very seamless transition. I would strongly recommend her for future clients! Valarie was wonderful! I picked her from among various daily emails we would get from various real estate companies about new listings in Albuquerque. I initially called her on a Monday, wanting to look at houses that weekend, and she came through for me. We looked at houses nonstop both Saturday and Sunday, and on Sunday afternoon I put a deposit on a lot to build a new house. I was very impressed that Valarie was willing to spend the time on short notice like that to work as hard as she did to try to sell me a house. I would like to thank Jerett Saavedra for his incredible patience with me finding a home is not easy. Jerett was very honest and upfront on my questions I had, he works with a well organized team who kepted me informed about upcoming due dates, changes in scheduling and so on, I highly recommend Jerett and his team to anyone looking to buy or sell a home. We absolutely love Jerett and would say he is the best. He knows his stuff and it is because of him we found our dream home. Thanks Valarie Jarocki was a fantastic real estate agent! I couldn't have been happier. Not only is she very knowledgeable but she's also friendly and easy to work with. She ended up doing most of the work for the listing realtor as well...and I can't say how much I appreciate her always being early with documents, keeping me in the loop on everything, and absolutely working to get the best deal on my end. Give Val a gold star! :) I highly recommend her to anyone who wants to get things done. While closing was a challenge due to difficulties on our bank's part, our experiences with Valarie were very positive. She was proactive. Helped to move things along in the process as quickly as possible. Was great about following up and giving us updates as things progressed. And worked with the selling agent to help find a solution to help the seller not walk away after the bank had pushed us well out of our contract closing date. Very happy with the service she provided. Jerett Saavadra is an exceptional Realtor. On a daily basis, my husband and I were grateful for his approachable demeanor and professionalism. He is a great listener and paid attention to important details. We believe there are several factors that made our interaction with him pleasant: he knows the Westside (our target area) of Albuquerque very well, he is punctual and well organized, we have a family and since he does as well he was genuinely receptive to our concerns/goals. He communicated well to ensure we were not overwhelmed throughout the process. He is the individual you would be pleased to have as a neighbor and that likely enables him do so well with his clients. Our family, in particular us as a couple, are extremely grateful to him for assisting us in making a wise choice. We are in a “sound situation” where we will be able to live comfortably. We attained what we needed AND wanted. Jerett was supportive and made our entire home purchase decision a pleasant one. We would not hesitate to consult him for Realty advice in the future. We have and will continue to recommend him and your company to friends, family, and business associates. We love our new home and appreciate you partnering with us in this venture - Thank you!! I really enjoyed working with Jerett. He was very knowledgeable and personable and I would recommend him to anyone I hear that is thinking about buying a home. We would like to thank Carlos and his team for guiding us through the sale. It was a good experience and we highly recommend that you work with Carlos. We were very satisfied with the service that Valarie provided us in finding and buying a home. She was always on top of things and quickly responded to our questions and needs. The only hardship we ran into is that it seemed like all correspondence and information were being sent thru email and since we did not have full access to a computer, sometimes it was difficult to understand what was going on during the buying process. But Valarie did all she could to explain the paperwork and all went well in the end. Carlos was attentive, personable, and professional . He helped us sell a home recently. He answered calls, texts, and emails promptly. He kept things moving , made sure all details were taken care of, and explained each part of the process along the way. Very nice guy. Thanks Carlos! Valarie was very nice and pleasant but the first few homes were not. No fault of hers though. I told her my price range and that I was looking for a four bedroom house with a garage. She was very informative about what I would get for my price range. My first house hunting experience was not good when we first went out on our hunt. We were looking at a lot of fixer uppers and nothing was appealing to me or my family. I was discouraged. I thought to myself, maybe I was asking for too much for what I could afford. Then Valarie found the cutest four bedroom with a garage that we absolutely fell in love with. There were a few problems with the house but Valarie did her best to resolved these issues. In the end we got exactly what we were looking for in a short amount of time too. I would give Valarie an A+ for her work and would definitely refer her to a friend. P.S. She also went out of her way to make sure we got the keys in time for us to move in. Thank you, My agent from Carlos team did a great job. Since we were moving from Denver and really only had one chance to come down to look at homes we worked with Jerett online to line up houses to see on our visit he also recommended that we look at available new construction as well. Jerett was very knowledgeable and personable and helped through out the process. The Web site welcome home New Mexico is excellent and provides a wealth of information for the buyer and made it easy to decide which houses to look at. Thank you Renee, Carlos and especially Jerett for all your help in the whole process. Thanks to Jerett for getting back to us so quickly on all our questions and showing us several homes/communities. He was in tune with our needs and worked hard to accommodate us with our schedule. We are very happy with our new home! Thanks again! Thank you very much for your help. You guys made my first time home buyer experience fast and easy to understand. Whatever questions I had or concerns you always responded in a timely manner. I would definitely recommend you to friends and family who may be interested in purchasing or selling a home. Valerie Was the best ever for our first time home purchase she was patient and very helpful through out all of our home buying experience would recommend her to any one if they are looking for a helpful realtor. We have been working with Valerie for probably over a year now on and off. When my Dad got sick, I decided to place searching for a house on hold. I remembered how patient Valerie was with us and I remember thinking what a pleasure it was to have her help us. So I called on her once we started searching again. Not only was she dealing with me but with my sisters as well since I live in Texas. I cannot express enough the gratitude I feel for all her help. Being here in Texas and buying a house there in New Mexico was a bit frightening for us but Valerie placed a calm and an assurance as we watched her get all the paperwork in order. She always took my phone calls no matter what time of the day or night. It has been a pleasure having her as our realtor. She is a great asset to your company. We were very happy with Leanna! She made no mistakes and always followed through for us. We will definitely use her once we decide on selling our home. Valarie was outstanding ( and still is, I expect). She is prompt, knowledgeable, courteous, and fun to deal with. I am delighted to have worked with her and have intentions to use her again as my realtor if the opportunity should arise. I also intend to recommend her to friends and family if and when an occasion should present itself. I just want to tell you that Valerie was absolutely amazing and had my best interest at heart always. She was efficient and did a great job understanding my wants and needs for buying a house. She made house hunting a breeze and ensured I got the house of my dreams. I had hiccups along the way, and she had great communication and made sure to get things done as quickly as she could. She is a great asset to your company and I will refer anyone to her looking to buy a home. I really enjoyed working with Jerret. The whole thing was so serendipitous and whirlwind of activity and Jerret just kept calm and reassuring that it would all be fine, and it was. He kept me informed and returned communications quickly and gave me very good advice. He also kept my sister in the loop in Albuquerque and it was an overall good experience. He was great. Jerett was very helpful and communicative throughout the process. We were really glad that he was so quick to respond to questions and queries through this whole process.
I have bought several houses, in multiple different states, over the last twenty or so years. This was the smoothest, best organized case of all. Carlos was outstanding in his representation and support to ensure the process was stress free and a win/win scenario for both me, as the buyer, and the seller. I would highly recommend anyone use Carlos and his staff. If only all real estate transactions could go this smoothly...
Michael R
PS - the title company (Fidelity National Title - Dana D) and home inspector (General Inspectors, Inc) also did a fantastic job.
Working with Carlos was a great experience. Buying a house can be a stressful time and Carlos made it easy. Carlos took the time to really understand what we were looking for, which maximized our time by only looking at houses that matched our needs. We moved to the Albuquerque area from out of state so viewing houses every day was impossible. However, Carlos spent countless hours viewing houses for us, sending us pictures and videos, and providing us with an outstanding evaluation of every property, based on our needs. Carlos has our highest recommendation to our friends, family and coworkers. If you are buying a house, you should be working with Carlos.
Working with Carlos was a pleasure. He always followed up and ensured the home buying process moved right along. When my wife and I were looking for a house we had high expectations that the first Realtor couldn't meet. Carlos was recommended by a friend, and Carlos exceeded all our expectations. I highly recommend Carlos and his friendly staff. We will defiantly use Carlos and his team again!
Thank you for all of your time, hard work and patience in working with me on my adventure of buying my first home. You truly went the distance to help me find the right house! I have already recommended you to anyone I know who is in the market for a house and I will continue to do so. I sincerely express my appreciation for all of your information and help in the entire process.
In December of 2007, my wife and I purchased a home in Albuquerque with the assistance of Carlos Martinez. We really enjoyed Carlos as our realtor, he was always very helpful and never pushy. Carlos was always available at a moments notice to show us homes we were interested in buying (there were a lot). Carlos definitely made the process of buying a home a very pleasant experience for us. When the time comes to sell our home and buy another, we will definitely be calling Carlos. We would gladly recommend Carlos to anyone who is interested in buying or selling a home.
Carlos Martinez went more than the extra mile for me! He was generous with his time & always available to handle all my concerns. He showed me patience and care and didn't give up on me. Thank you Carlos!
Extended courtesies to us above and beyond our expectations.
Carlos sold our house quickly and took care of all the details efficiently. Even though we live out-of-state, the whole process was handled efficiently. Carlos went as far as actually making some of the repairs himself that were required from the inspection. I would highly recommend Carlos and his team and would use them again if need be.
Carlos and the NM Welcome home team were great! Details like hiring a professional photographer, and a professional house stager were just a few examples of the quality of service his team provides. I was also given a Facebook link to share with my friends to help my home get maximum exposure. Our home sold quickly, no doubt, because of the services provided by Carlos. Thank you Carlos, and the NM Welcome home team!
Jerett was on top of everything. This was our first out-of-state home purchase & Jerett took care of everything; even obstacles with the HOA.
We can't be any more pleased with your staff.
Jerett was very professional & made us feel like we were top priority. You have a great employee with this Real Estate team.
Thanks for everything!
Once we finally went to closing Valarie was helpful in looking over the HUD and finding a few errors on it. I would highly recommend Valarie to anyone wanting to buy a house.
Carlos is extremely knowledgeable about the Albuquerque market. He was able to sell my house for top dollar in a tough area to sell, with multiple short sells all around. I highly recommend Carlos. He will know how to market your house, and knows how to properly price your house.
You have done such a great job with helping us list and sell our first house that I can't wait until you get this other one on the market! I hope it goes as fast as the first one! We love our new home that you helped us find! We continue enjoying the beautiful views and spacious environment! I have been recommending you to people who are inquiring about the purchase of my other home.
As a first time home buyer, I had no idea what to expect from the home buying process. Carlos sent me many useful materials, and was there to answer every one of my questions along the way. I thought it would take months to find my "dream" home within my budget, but with Carlos's help I found it in just 2 days! I ended up purchasing a home in foreclosure, and I was very thankful that Carlos kept me in the loop the entire time. He stayed with me during my home inspection and made sure I asked all the right questions. He even stopped by my work when I didn't have time to sign some paperwork! I definitely recommend Carlos to all home buyers and especially first time home buyers!
We definitely recommend Carlos. He was thorough and presented an excellent comparables for us to look at, therefore, it helped us to make an informative decision about how much and when to sell our home. Thank you!!
Carlos is very honest, and his intentions are for what you want. He is not pushy nor trying to make a sale if you are not confident.
Fantastic approach helping me find the right home at the right price for me and my family! Updated email listings of homes in the area that matched my search criteria. Stayed in contact with me via phone and email during the entire process.
Seth Jones
We have been so busy getting things unboxed and reboxed here, wondering why we kept them to begin withthat we have not taken the time to "thank you" for all the great help and the work you did for us to get thehouse we wanted. Thank you, so very much you were so kind and patient with us that you almost seem like family to us.
Also, thanks for all the extra things that you did to make the closing go so smooth. We still can't believe you sold the 7405 Tranquillo house so fast. Again "thank you" for everything.
Thank you Carlos for all of your help you were very professional honest and very trust worthy, you we able to handle all of my transactions without me being there, if I ever need to do business again in Albuquerque I WILL look you up! Thanks
Carlos was very helpful in every aspect of selling my house. From how to present my house, to the right asking price, to negotiating the sell. Carlos was very knowledgeable.
Carlos was recommended to us by a builder sales representative. On that basis, we called and met with him. His professionalism impressed us and we agreed to have him and his staff represent us. it worked out very well for us in buying another home and selling our existing one. He has a very competent staff, particularly Renee, who is always on top of everything and helped us understand the process.
Carlos was attentive, personable, and professional . He helped us sell a home recently. He answered calls, texts, and emails promptly. He kept things moving , made sure all details were taken care of, and explained each part of the process along the way. Very nice guy. Thanks Carlos!
I would highly recommend! He sold our previous home in 3 DAYS. He was courteous, professional, knowledgeable, and most of all listened to our needs and wants to finding our new house. Thank you again Carlos!
Carlos and his assistant Renee were just great. Very well organized, and great communication from the initial meeting to finalizing the sale. We could not have been more pleased with the whole process.
I highly recommend Carlos, he is a hard worker, honest, friendly, and most of all, he knows the realstate market. If I ever need a realtor, he will be the only guy i will call. He is the best!
I first met Carlos about a year ago when I moved to Albuquerque. At that time I wasn't ready to purchase a home because I was waiting for my wife to move down a year later, but Carlos took the time to show me homes knowing that I would not buy at that time. So a year later we were ready to buy. He knew exactly what we were looking for and he found the perfect house in less than a week. This made our home buying experience the best ever. This was our 4th home purchase so we were old pros by this time. Carlos knows what he is doing and I would recommend him to anyone buying or selling a home.
Carlos was an extremely hard worker, and knew how to market my house to the right people. Lots of looks, and lots of offers in just a few days. He was very good at letting me know what to do to make my house more attractive to buyers, and was really good at giving the right advice when offers came in.
Carlos is very good at what he does! He worked very hard for us! I would highly recommend him!
Carlos and his team did a tremendous amount of research to help me determine the correct selling price for my home. I received a full offer within 2 months and sold the house. Great results, I would highly recommend him and will do business with him in the future.
Thank you so much.